We are transparent with real reviews on all products. More than just that, we use your reviews as an opportunity to learn and improve our quality or fix our mistakes.
We will ship your order super fast and we will make sure you get your goodies no matter what!
All orders of in-stock items placed before 13:00 UK time will be shipped on the same day. Orders placed after 13:00 will be shipped the next day. Weekends don't count for next day delivery.
All orders of on-demand items will be produced as close to your home as possible and then shipped to you.
For on-demand items, production times may vary. Shipping options and delivery estimates will be shown upon checkout.
Shipping will be automatically calculated for you before you checkout. Shipping cost is weight-based.
If both in-stock and on-demand products are in your cart, a combined shipping cost is shown without a delivery estimate. Add a single on-demand product and go to the checkout to see the delivery estimate.
We always resend any items lost or damaged in transit. We own up and deal with any mistakes we make (rare as they are ;) ) so we will fix, resend, and keep you all spoiled if anything bad happens, at no cost to you.
For shipments outside the UK, import duties and taxes may apply and you will be responsible for them.