Midnight Mug

Delivery

• We will ship your order super fast and we will make sure you get your goodies no matter what!
• All orders of in-stock items placed before 13:00 UK time will be shipped on the same day. Orders placed after 13:00 will be shipped the next day. Weekends don't count for next day delivery.
• All orders of on-demand items will be produced as close to your home as possible and then shipped to you.
• For on-demand items, production times may vary. Shipping options and delivery estimates will be shown upon checkout.
• Shipping will be automatically calculated for you before you checkout. Shipping cost is weight-based.
• If both in-stock and on-demand products are in your cart, a combined shipping cost is shown without a delivery estimate. Add a single on-demand product and go to the checkout to see the delivery estimate.
• We always resend any items lost or damaged in transit. We own up and deal with any mistakes we make (rare as they are ;) ) so we will fix, resend, and keep you all spoiled if anything bad happens, at no cost to you.
• For shipments outside the UK, import duties and taxes may apply and you will be responsible for them.

Returns

• Fill in the Returns form so your return can be processed quickly: Return A Product Form.
• We accept returns within 60 days of delivery and products must be in “as new” condition.
• We offer FREE RETURNS in the UK.
• For international orders return shipping is on you, really sorry.
• Make sure that pet products are free of hair or we won't be able to accept them!